Refund policy

All items from Off Grid Outfitters are made to order. Because of this, we do not accept returns or exchanges for incorrect size, color, or change of mind.

Replacements or Refunds

We will gladly replace or refund your order if:

Your item arrives damaged
There is a printing defect
You received the wrong item

Please contact us within 7 days of delivery and include your order number and a photo of the issue. Once approved, we will send a replacement or issue a refund at no cost to you.

Non-Returnable Items

We do not offer refunds or exchanges for:

Wrong size ordered
Buyer’s remorse or accidental orders
Items damaged after use or washing

Please review size charts and product details carefully before ordering.

Lost or Missing Packages

If your order is marked as delivered but you did not receive it, please contact your local post office first. If the package is confirmed lost in transit, contact us and we will assist you.

Contact Us

For any order issues, please email us at: juliehunter4570@gmail.com

About Off Grid Outfitters

Off Grid Outfitters was created for those who feel most at home under open skies, growing their own food, and living life a little more self-reliant. Whether you’re fully off-grid, building your homestead, or just drawn to the freedom of country living, you’re in the right place.

Our designs are inspired by farm life, hard work, and the simple joy of doing things yourself. Every product is made to order through our trusted production partner, which helps reduce waste and ensures each item is created just for you.

We’re proud to serve customers across the United States and are always working on adding new designs and products that reflect the off-grid and homesteading lifestyle.

Thank you for supporting a small, growing business and for being part of the Off Grid Outfitters community.